Find out which model your phone is

iPhone

On your phone, go to Settings> General> About. If you have an iPhone 7 or earlier, you can find the model on the back of your phone.

Android

On your phone, go to the Settings or Options menu, scroll to the bottom of the list, and select 'About phone', 'About device' or similar. The model should be listed here.

Find out which hearing aid you have

You can find the model of your hearing aid in these places:

• In the Oticon Companion app, tap "Hearing aids" in the bottom navigation
• On the case or the cover of your hearing aids
• On your receipt

If you can’t see the model in any of these places, please contact your hearing care professional.